ketteQ Agents: The Era of Agentic Supply Chain Planning Has Arrived

ketteQ Intelligent Digital Agents are purpose-built, AI-powered agents that operate continuously across demand, supply, inventory, and customer commitments. Powered by the PolymatiQ™ agentic AI engine, these agents use probabilistic, multi-scenario analysis to evaluate thousands of possible outcomes constantly. In doing so, they perform the analytical work of thousands of supply chain planners in parallel and adapt decisions in real time to improve speed, reliability, and financial performance in volatile environments.

Copilots and Chat-based AI agents are built on foundation models trained for broad conversational understanding. They excel at natural language interaction, summarization, and content generation. And can provide recommendations based on pattern matching and language understanding, and not on domain-specific optimization algorithms and constraint-solving capabilities

ketteQ Agents are designed for multi-constraint supply chain planning. They embed decades of supply chain domain expertise into algorithmic decision-making. ketteQ Agents operate continuously in the background. They do not just explain data. They apply probabilistic modeling and high-speed, multi-scenario analysis to evaluate tradeoffs and recommend or take action as conditions change within defined business rules and policies

Why this Matters: When a planner asks "Should I increase safety stock for SKU-12345?", a copilot might say "Based on recent volatility, you should consider increasing safety stock by 15-20%." A ketteQ Agent automatically calculates the optimal safety stock level by running the PolymatiQ™ solver against demand variability, lead time uncertainty, service level targets, material and machine constraints, and stockout penalties, then executes the change if it falls within approved parameters.

ketteQ delivers agent-led, human-guided planning with multiple layers of control and transparency:

• Explainable decisions with clear rationale and tradeoffs
• Configurable guardrails, including business rules and approval workflows
• Human oversight to review, override, or refine recommendations
• Deterministic solver foundation using mathematically rigorous optimization
• Complete audit trails for compliance and continuous improvement

Agents handle the heavy analytical lifting by running the equivalent of thousands of parallel planning analyses, while humans retain strategic oversight and control.

Most customers achieve meaningful operational and financial results within 4 to 8 weeks. Because agents run on top of existing data and systems, deployment is fast, and disruption is low.

This rapid time-to-value is possible because agents immediately begin performing continuous analytical work that would otherwise require large planning teams operating across multiple tools and time zones.

ketteQ delivers agent-led, human-guided planning. Agents automate continuous analysis, scenario evaluation, and recommendations, while humans retain strategic oversight and control. This approach reduces manual effort without removing accountability.

ketteQ Agents can run:

• On top of existing planning systems such as Kinaxis, Blue Yonder, o9 Solutions, Anaplan, Logility, SAP APO, or SAP IBP
• As part of ketteQ’s end-to-end adaptive supply chain planning solution

This flexibility allows organizations to unlock value without unnecessary disruption.

ketteQ Agents support the full range of core planning decisions, including:

• Demand forecasting and demand sensing
• Supply, production, and capacity planning
• Inventory optimization and risk management
• Customer commitments and promise-date reliability
• Optimal demand mix across orders and pipelines
• Improved promotion and campaign ROI
• Better fulfillment decisions and tradeoffs
• Revenue-at-risk management

Each agent focuses on a specific domain while sharing a standard adaptive decision engine.

Yes. The Customer Commitment Agent integrates with CRM systems to align customer promise dates with real-time supply and inventory conditions, improving reliability, revenue outcomes, and customer trust.

PolymatiQ™ is the agentic AI engine that powers all ketteQ Agents and the end-to-end adaptive planning solution. It enables probabilistic modeling, multi-pass solves, adaptive tuning, and continuous decision-making across the supply chain.

Security is foundational to ketteQ’s architecture. ketteQ Agents are built on an enterprise-grade security framework with end-to-end encryption, granular access controls, immutable audit trails, continuous monitoring, and SOC 2 Type II–certified controls.

Customer data is fully isolated, never shared across tenants, and never used to train AI models.

Dive deeper into ketteQ’s security architecture and controls.

ketteQ delivers a focused set of Intelligent Digital Agents, each designed to address a critical planning domain:

• Demand Agent
  Continuously adapts forecasts using probabilistic, multi-scenario analysis.
• Supply Agent
  ‍Aligns supply, production, and capacity decisions in real time.
• Inventory Agent
  ‍Balances inventory investment, risk, and service levels as conditions change.
• CRM Agent
  ‍Aligns financial goals and decisions like promotions, commitments, fulfillment, and economics with real-time supply and inventory conditions to improve reliability, revenue, and customer trust.

All agents are powered by PolymatiQ™ and designed to work together within an agent-led planning environment.

Yes. Unlike experimental AI solutions or proof-of-concept agents, ketteQ Agents are built for production deployment from day one. They include:

• Enterprise-grade security and compliance
• Proven scalability across millions of SKUs and global networks
• Production monitoring and observability with decision transparency and explainability
• Reliable continuous operation with fault tolerance and automatic recovery
• Professional implementation and support from a team with deep enterprise planning experience

This is not experimental technology. It is a proven agent embedded platform already delivering measurable results for customers like PPF.  Read the PPF case study for more details.

Yes. ketteQ Agents are architected for enterprise scale:

• Handle millions of SKUs across multi-echelon networks
• Process high-frequency data updates from ERP, MRP, WMS, and other systems
• Execute thousands of optimization scenarios in minutes, compressing weeks of manual planning effort into continuous, machine-speed decision cycles
• Support multi-region, multi-language, and multi-currency deployments

PolymatiQ™ is designed for computational efficiency, enabling agents to analyze and adapt even in the most complex environments continuously.

Results vary by use case, but commonly include:

• Improved forecast accuracy and service levels
• Reduced inventory and working capital
• More reliable customer commitments
• Faster response to disruption, reduced planning cycles 
• Measurable financial ROI in weeks, not years
• Increased planner productivity 
• Quick connect from monthly S&OP to real-time S&OE

ketteQ Agents use probabilistic modeling and high-speed, multi-scenario analysis powered by PolymatiQ™. Instead of relying on a single deterministic plan, they continuously evaluate thousands of possible outcomes and adapt decisions as demand, supply, and constraints change.

No. Many customers begin by deploying ketteQ Agents on top of their existing planning systems to quickly unlock incremental value and ROI.

PPF followed this approach by augmenting their existing planning environment with ketteQ Agents without a rip-and-replace implementation.

ketteQ Agents are built for seamless integration:

• Pre-built connectors for SAP, Salesforce, Oracle, and Microsoft Dynamics
• Standard APIs supporting REST and OData
• Data virtualization that allows agents to work with data in place
• Flexible SaaS and private cloud deployment options

No. Salesforce is not required. When deployed on Salesforce, organizations benefit from faster user adoption, familiar workflows, and tighter alignment between sales, operations, and supply chain planning.

ketteQ Agent-led planning is intended for organizations that:

• Operate in environments defined by constant volatility
• Want faster ROI from existing planning investments
• Need better decisions without added complexity
• Are preparing for a future of semi-autonomous planning
• Require enterprise-grade security without compromise

Most supply chain leaders don’t lack planning systems. They lack the performance those systems were meant to deliver.

Over the past decade, organizations have invested heavily in ERP and advanced planning platforms, expecting better forecasts, tighter alignment, and stronger financial outcomes. Yet many remain constrained by static models, rigid assumptions, and planning cycles that cannot keep pace with volatility. Replacing those systems is rarely realistic. Budgets are constrained. Risk tolerance is limited. And few executives have the appetite for a disruptive, high-risk system replacement, which is the equivalent of open-heart surgery for the supply chain.

ketteQ intelligent digital agents offer a fundamentally different path.

Instead of replacing what you have, ketteQ agents augment your system by deploying the equivalent of thousands of highly disciplined virtual planners working around the clock. They continuously monitor demand, supply, inventory, capacity, and financial signals in real time. While human planners might run one or two scenarios, these agents conduct thousands of multi-pass, probabilistic experiments simultaneously, testing trade-offs, pressure-testing assumptions, and identifying better paths forward before disruption hits.

Within 4–8 weeks, organizations typically see measurable improvements in forecast accuracy, service levels, inventory performance, working capital efficiency, and cross-functional alignment. Decisions accelerate. Risk exposure declines. Financial impact becomes visible.

No enterprise-wide replacement. No prolonged disruption.

Just intelligent augmentation that transforms existing systems into adaptive, high-performance planning engines.