Frequently asked questions

How ketteQ changes the planning equation.

A company-level FAQ for buyers, partners, analysts, and anyone who wants to understand what ketteQ does, how it creates value, and why the architecture matters.

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01 · General information

The company behind the intelligence.

Que fait ketteQ ?

ketteQ is the supply chain orchestration company powered by Free-Range AI™. Fully Governed. Quintus™, its AI intelligence, is the only supply chain AI that reasons over any question, executes any action, and addresses any use case, unscripted, unconstrained, and fully governed, across Planning Solutions and Execution Solutions, above any ERP or planning platform the customer already runs.

Powered by PolymatiQ™, ketteQ’s patent-pending solver that runs thousands of constrained planning scenarios simultaneously and returns the optimal answer in seconds, Quintus™ senses market conditions, plans across constraints, orchestrates decisions across every supply chain function, and executes in a closed loop. Live in four to eight weeks above whatever systems the customer already runs. No rip and replace required.

Do I have to replace my existing supply chain planning system to use ketteQ?

No. Quintus™ sits above whatever you already run - SAP IBP, Kinaxis, o9, Blue Yonder, Logility, Salesforce, and others. Your existing systems stay in place. The first use case goes live in four to eight weeks. When consolidation makes sense, the ketteQ Stack becomes the platform too. Start fast. Scale at your pace.

What is Supply Chain Orchestration?

Supply Chain Orchestration is the market category that ketteQ competes in and owns. It describes the discipline of coordinating decisions across every supply chain function - demand, inventory, supply, fulfillment, logistics, and service - as a single continuous intelligence rather than a series of disconnected planning cycles. Gartner named Supply Chain Orchestration as a category in 2025. ketteQ has been building toward it since 2019.

Quintus™ is the only Free-Range AI™ in Supply Chain Orchestration. Free-Range AI™ means the AI reasons over any question, executes any action, and addresses any use case, unscripted and unconstrained, within a fully governed framework. No legacy supply chain planning platform in the Orchestration category can make the same claim without all four of the requirements that only ketteQ has.

What are the benefits of Supply Chain Orchestration powered by Free-Range AI™?

Organizations running Quintus™ report results that legacy supply chain planning platforms cannot deliver:

•  Plans that adapt continuously rather than going stale the moment they are published
•  Supply plan generation reduced from hours to seconds - PPF: four to six hours to 25 seconds
•  Inventory turns improved - ACG: from 2.75 to 4.0
•  Field adoption at scale - MobilityWorks: 83% adoption with 7,500-plus autonomous appraisals
•  $100M in projected business impact across deployments
•  Real-time ATP answers in Salesforce in under 15 seconds while a sales rep is on a live call

How is ketteQ different from traditional supply chain planning systems?

Legacy supply chain planning platforms were built in the 1990s and 2000s for monthly cycles and predictable demand. They run one scenario at a time, lock planning logic in proprietary architecture, and require months of implementation before they produce a single answer. The pace of modern supply chain has outrun them.

ketteQ is architecturally different in four ways that cannot be replicated by adding AI to a legacy stack:

Built for Supply Chain
Trained on the complexity of supply chain data and decisions, not general-purpose AI. An AI that does not already understand supply chain cannot reason over it, no matter how fast or flexible its architecture is.

Adaptive, End-to-End
Reasons across the full data chain, not siloed by module. Quintus™ rewires its logic in real time as conditions change. Legacy systems have static logic and inaccessible data that restrict what AI can do.

PolymatiQ™ Solver
The only solver running thousands of constrained scenarios simultaneously and returning the optimal answer in seconds. Legacy supply chain planning platforms run one scenario at a time. A solver that takes hours cannot power a live AI conversation. PolymatiQ™ is why Quintus™ can answer any supply chain question on demand.

Universally Deployable
Quintus™ deploys above any ERP, any planning platform, any stack the customer already runs. Live in four to eight weeks. No rip and replace. No other supply chain AI can say this without cannibalizing their own business model.

How does ketteQ support both augmentation and platform replacement?

Quintus™ deploys above whatever systems the customer already runs. For organizations augmenting an existing platform - SAP IBP, Kinaxis, o9, Blue Yonder, or others - Quintus™ adds Free-Range AI™, Fully Governed, decisioning on top in four to eight weeks. No disruption. No rip and replace.

For organizations ready to consolidate or replace legacy supply chain planning platforms, the ketteQ Stack becomes the end-to-end platform - powered by PolymatiQ™ and designed for the AI era from day one. The path is the customer’s choice. The architecture supports both.

What is the unique value ketteQ delivers?

ketteQ delivers three things no other supply chain orchestration platform can match together: Quintus™ as the AI intelligence, Free-Range AI™, Fully Governed, as the architectural condition that makes Quintus™ possible, and PolymatiQ™ as the solver that makes Free-Range AI™ real at conversation speed.

The result: supply chain plans that never go stale, decisions that execute autonomously within a governed framework, and proof that is in production today - not on a roadmap.

Why does ketteQ implement faster than legacy supply chain planning platforms?

Quintus™ deploys above existing systems rather than replacing them. There is no data migration, no ERP reintegration, no months of configuration. The first use case goes live in four to eight weeks. ketteQ handles the integration layer. The customer IT team does not need to build or maintain custom connectors. Speed to value is part of the architecture, not a professional services promise.

How quickly can organizations expect to see measurable results?

Customers report significant results within the first deployment. PPF: four to six hour supply plan to 25 seconds, with 13% capacity utilization improvement and $8M projected annual cost savings. ACG: inventory turns from 2.75 to 4.0. MobilityWorks: 83% field adoption with 7,500-plus autonomous appraisals. The first use case is the proof of value moment. Every subsequent use case expands on it.

Quels sont les secteurs d'activité desservis par ketteQ ?

ketteQ serves supply chain organizations across manufacturing, distribution, and service industries including Consumer Packaged Goods, Food and Beverage, Industrial Equipment, High Tech and Electronics, Semiconductor, Life Sciences and Pharmaceuticals, and Automotive. Customers range from mid-market leaders to global enterprises.

Why is ketteQ's Free-Range AI called Quintus™?

Quintus is Latin for “fifth.” Supply chain planning has moved through five distinct generational leaps: Manual, MRP, APS, Cloud, and now AI. Quintus™ is ketteQ's answer to the fifth generation, the first built to reason across an entire environment rather than optimize within one module. The name and the architecture make the same claim.

What made the first four generations of supply chain planning technology insufficient?

Each of the first four generations solved a real limitation of the one before it, but none of them solved reasoning. Manual planning had no structure. MRP had structure but fixed logic. APS added optimization but was built before the cloud. Cloud-delivered platforms gained scale and elasticity but still required a person to operate them directly, one scenario at a time. Reasoning required a different foundation, built for it from day one, which is what ketteQ started building in 2019.

02 · Technology and solutions

AI intelligence, solver, applications.

What is Quintus™?

Quintus™ is the AI intelligence at the top of the ketteQ Stack - the only Free-Range AI™, Fully Governed, for supply chain. Quintus™ is to ketteQ what Claude is to Anthropic. It is the name of the intelligence, not the platform. The ketteQ Stack is the platform. Quintus™ is the AI that runs on it. The comparison is about naming, not scope: unlike Claude, Quintus™ is not a horizontal, general-purpose AI. It is purpose-built for supply chain planning and execution, trained on the complexity of supply chain data and decisions from day one.

Quintus™ senses market conditions, plans across constraints using PolymatiQ™, orchestrates decisions across Planning Solutions and Execution Solutions, and executes in a closed loop. PolymatiQ™ is the brains. Quintus™ is the intelligence. The agents are the labor. This is the architecture no other planning vendor can replicate.

What is Free-Range AI™?

Free-Range AI™ is the differentiator that makes Quintus™ the only supply chain AI of its kind within the Orchestration category. It means supply chain AI that reasons over any question, executes any action, and addresses any use case, unscripted, unconstrained, and unconfigured, within a fully governed, auditable decision framework.

Free-Range AI™ is only possible because of four things that only ketteQ has: training on the complexity of supply chain data and decisions, reasoning across the full data chain and rewiring its logic in real time, PolymatiQ™ Solver, and universal deployment above any stack. No other supply chain orchestration platform has all four. Remove any one of them and the claim breaks.

Free-Range AI™. Fully Governed.

What is PolymatiQ™?

PolymatiQ™ is ketteQ’s patent-pending agentic solver. It runs thousands of constrained planning scenarios simultaneously and returns the optimal answer in seconds. Without a solver this fast, real-time Free-Range AI™ is impossible. Legacy supply chain planning platforms run one scenario at a time. A solver that takes hours cannot power a live AI conversation at conversation speed. PolymatiQ™ is the reason Quintus™ can answer any supply chain question on demand and the primary technical moat that separates ketteQ from every other planning vendor in the market.

What are Planning Solutions and Execution Solutions?

The ketteQ Stack contains two solution sets, both powered by PolymatiQ™ Solvers and orchestrated by Quintus™.

Planning Solutions
Demand, Inventory, and Supply. The quantitative planning work of supply chain. Planning Agents execute within each domain, powered by PolymatiQ™ Planning Solvers. Quintus™ orchestrates across all three, ensuring plans adapt continuously rather than going stale the moment they are published.

Execution Solutions
Sales, Fulfillment, Logistics, Supply, and Service. The coordination and execution work of supply chain. Execution Agents execute within each domain. Quintus™ orchestrates across all of them, closing the gap between decision and action that legacy systems leave open.

A buyer who comes in through a Planning need gets Execution capability as the natural next step. A buyer who comes in through an Execution need gets Planning intelligence from the same platform. The architecture is unified. The commercial motion is flexible.

How does Quintus™ work?

Quintus™ works through a network of specialized agents - Planning Agents (Demand, Inventory, Supply, Production, Materials) and Execution Agents (Sales, Fulfillment, Logistics, Service, Procurement) - operating in four continuous stages:

Sense
Quintus™ learns skills that become missions, running automatically to monitor demand signals, supply conditions, and operational constraints - surfacing disruptions before they become problems.

Plan
PolymatiQ™ runs thousands of constrained scenarios simultaneously and returns the best answer in seconds. Not the next morning. Right now.

Orchestrate
Quintus™ coordinates strategies and actions across Planning Agents and Execution Agents, above any stack, from supplier to customer. Quintus™ is the captain. The agents are the crew.

Execute
Agents act. Purchase orders processed. Supplier emails sent. Exceptions resolved. Missions run. Autonomously and continuously, within Planning Solutions and Execution Solutions.

Others claim orchestration. They are offering one instrument. Quintus™ is the orchestra.

What role do humans play in a Free-Range AI™ planning model?

Free-Range AI™ is Fully Governed. Human oversight is a core architectural feature, not an afterthought. Every autonomous action Quintus™ takes can be reviewed, modified, or stopped. Every decision is auditable, explainable, and subject to human override at any point. The supply chain leader stays in control.

Quintus™ handles the decisions that benefit from automation - repetitive, time-sensitive, high-volume. Planners and leaders focus on strategy, governance, and the trade-offs that require judgment. Free-Range does not mean ungoverned. It means unconstrained within a fully governed framework. Free to roam. Built with fences.

Does Quintus™ replace supply chain planners?

No. Quintus™ makes planners more effective by eliminating the manual work that consumes most of their time. Agents handle repetitive decision cycles - monitoring conditions, processing purchase orders, reaching out to suppliers, resolving exceptions. Planners focus on the strategic decisions and trade-offs that require human judgment. MobilityWorks achieved 83% field adoption. Coca-Cola Bottlers Japan scaled from 20 planners to 1,500 field users. Quintus™ extends the reach of the planning team, not the headcount.

Can Quintus™ improve our existing planning system without replacing it?

Yes. Quintus™ deploys above whatever you already run. SAP IBP, Kinaxis, o9, Blue Yonder, Logility - Quintus™ sits above all of them without replacing any of them. The first use case goes live in four to eight weeks. PPF deployed Quintus™ on top of Kinaxis and reduced supply plan generation from four to six hours to 25 seconds. Existing systems stay in place. Existing investments stay protected.

How secure is ketteQ?

ketteQ adheres to enterprise-grade security standards including SOC 2 Type II compliance, AES-256 encryption at rest, TLS 1.2 or higher in transit, and strict tenant isolation. Every decision Quintus™ makes is auditable, explainable, and subject to human override. Governance is architectural - designed in, not bolted on.

03 · Competitive questions

What sets ketteQ apart.

How is ketteQ different from Kinaxis, o9, Blue Yonder, and SAP IBP?

Every one of those legacy supply chain planning platforms built their planning architecture in the 1990s or 2000s. AI was added on top of legacy solvers that take hours to run a single scenario. They operate in Supply Chain Orchestration but their agents are free-range only within the cage their own platform built. ketteQ has AI in the foundation, PolymatiQ™ at the core, and Quintus™ deploying above any stack including theirs.

The structural difference: every other planning vendor’s orchestration claim is walled-garden planning. SAP IBP orchestrates SAP IBP. Kinaxis orchestrates Kinaxis. Blue Yonder orchestrates Blue Yonder. None of them can be the decisioning layer above a rival’s platform without cannibalizing their own business model. ketteQ has no stack to protect. That is not a feature. It is the business model.

Our current vendor says they have the same AI capability.
How is that different from Free-Range AI™?

Ask them to run an unscripted demo - try "What happens to Q3 delivery commitments if this supplier's plant goes down for two weeks?" or "Which customers miss their ship date if we lose this shipment?" Most AI answers only what it was configured to answer. The demo is rehearsed because the architecture requires it. Quintus™ answers anything because the decisioning surface is fully exposed. A limited AI is not a safe AI. It is a useless AI - especially during a disruption, when the questions no one anticipated are exactly the ones that need answers.

Free-Range AI™ has a three-part proof standard. AI-Native Architecture with AI in the foundation from day one. PolymatiQ™, a patent-pending agentic solver running thousands of scenarios simultaneously in seconds. Universal deployment above any stack. Either a platform has all three or it does not. Ask them which of those three requirements their platform meets. Then ask for the proof.

Free-Range AI™ sounds ungoverned. How do you address governance concerns?

The full statement is always Free-Range AI™. Fully Governed. Every decision Quintus™ makes is auditable, explainable, and subject to human override. Governance is built into the architecture, not bolted on afterward. Free-Range does not mean ungoverned. It means unconstrained within a complete governance framework.

A limited AI is not a safe AI. It is a useless AI. Legacy supply chain planning platforms with constrained AI fail exactly when you need them most - when a disruption hits and you need answers to questions nobody anticipated. Quintus™ answers anything. Fully governed. Every time.

04 · Pricing and licensing

Start with one use case. Prove value. Expand.

How is ketteQ priced?

Pricing is based on the use cases deployed and the scope of the environment. The deployment model - above existing systems without rip and replace - means the total cost of ownership is significantly lower than a platform replacement. Speed to value is part of the commercial story: the first use case goes live in four to eight weeks, which shortens the payback period significantly. Contact your ketteQ account team for a specific commercial proposal.

What is the typical commercial engagement model?

ketteQ operates on a SaaS subscription model with flexible engagement options. The pilot-first motion starts with one use case, proves value in four to eight weeks, and expands to additional agents and solution sets. Transparent professional services pricing applies. The first use case is the proof of value. Every subsequent use case builds on it.

05 · Company and values

Built by supply chain people.

Who is ketteQ?

ketteQ is the supply chain orchestration company powered by Free-Range AI™. Fully Governed. Founded in 2018 and headquartered in Atlanta, Georgia, ketteQ has been building the architecture that makes Quintus™ possible since before the Orchestration category had a name. Quintus™, its AI intelligence, is the only Free-Range AI™ for supply chain - running in production with customers across manufacturing, consumer goods, automotive, and distribution today.

Qui a fondé ketteQ ?

ketteQ was founded by seasoned supply chain professionals who spent decades designing, implementing, and operating legacy supply chain planning platforms at companies including i2 Technologies, JDA, Blue Yonder, Servigistics, and Genpact. Their firsthand experience with the architectural limitations of legacy supply chain planning platforms led directly to the creation of ketteQ and PolymatiQ™. What the industry is putting on roadmaps today, ketteQ has been running in production for years.

Pourquoi ketteQ a-t-elle été créée ?

ketteQ was founded because legacy supply chain planning platforms were built for a world that no longer exists. Monthly cycles, single-scenario solvers, proprietary architecture, and months-long implementations are not adequate for a supply chain environment defined by volatility, disruption, and accelerating customer expectations. ketteQ was built AI-first from day one to deliver a genuinely different architectural answer to that problem.

What is ketteQ's vision and mission?

Vision: Make the world’s supply chain better for all.

Mission: Deliver the only Free-Range AI™, Fully Governed, for supply chain - Quintus™ - that creates lasting operational and financial impact for every organization that runs it, above any stack, in weeks.

Quelles sont les valeurs fondamentales de ketteQ ?

Innovation, Humility, Customer-Centricity, Integrity, and Fun.

Why do companies select ketteQ?

Companies select ketteQ because Quintus™ delivers results that legacy supply chain planning platforms cannot, without the disruption and risk of large-scale system replacement, and is backed by a team that deeply understands how complex supply chains actually operate under volatility and constraint.

Key reasons include:

•  Free-Range AI™ that answers any supply chain question, on demand, with full governance built in
•  PolymatiQ™, the only solver running thousands of constrained scenarios simultaneously in seconds
•  Deployment above existing systems in four to eight weeks - no rip and replace
•  Results in production today: $100M projected business impact across deployments
•  A team built from the supply chain planning industry - i2, JDA, Blue Yonder, Servigistics, Genpact
•  Proven enterprise adoption across manufacturing, consumer goods, automotive, and distribution

Quels types d'entreprises choisissent ketteQ ?

Companies that select ketteQ generally fall into one of two groups depending on the state of their current planning environment.

Enterprises with Existing Planning Platforms That Have Plateaued
These organizations deploy Quintus™ above existing systems to add Free-Range AI™, Fully Governed, decisioning without disruption. Quintus™ sits above SAP IBP, Kinaxis, o9, Blue Yonder, or whatever platform they already run. PPF deployed Quintus™ on top of Kinaxis. ACG deployed on Salesforce. Carrier and Johnson Controls follow this augmentation path.

Organizations with Manual or Outdated Planning Environments
These organizations select the ketteQ Stack as the end-to-end platform, replacing spreadsheets and fragmented tools with a modern, AI-native foundation. Alliance Consumer Group and Cosmetica Labs represent this platform-first path.

Across both groups, the objective is the same: improve outcomes quickly, reduce risk, and modernize supply chain planning without unnecessary disruption.

Why does ketteQ’s supply chain experience matter?

Supply chain planning systems fail when they are built around theory rather than operational reality. ketteQ is built and supported by a global team of seasoned supply chain professionals who have spent decades designing, implementing, and operating planning systems across manufacturing, distribution, and service environments. This firsthand experience directly informs Quintus™’s architecture, agent design, and deployment approach. The result is a solution that reflects how supply chains actually operate under volatility, constraints, and real-world trade-offs.

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